For Brands

• How does CoPack Connect assist in finding a manufacturer?

  CoPack Connect employs an AI-powered system to match your project specifications with vetted contract manufacturers. By submitting a detailed project brief through the dashboard, the platform identifies manufacturers that align with your product type, packaging format, production volume, certifications, and other specific requirements.

• What information should I provide to get matched?

  • Product type and category
  • Desired packaging format
  • Estimated production volume
  • Target launch date
  • Ingredient and formulation requirements
  • Necessary certifications (e.g., organic, gluten-free)
  • Any unique specifications pertinent to your brand

• How quickly can I expect to be matched with manufacturers?

  Typically, brands receive qualified matches within a few days of submitting a complete and detailed project brief. The more specific your information, the more precise the matching process.

• Can I directly contact the manufacturers I’m matched with?

  Yes. Once matched, you’ll have access to the manufacturers’ profiles and can initiate direct communication to request samples, discuss capabilities, or begin the onboarding process. CoPack Connect facilitates the connection but does not mediate negotiations or production arrangements.

• Is CoPack Connect a manufacturer or a broker?

  No, CoPack Connect is neither a manufacturer nor a broker. It is a discovery and matchmaking platform designed to connect brands with suitable contract manufacturers based on specific project criteria. The platform does not participate in the production process or take a commission on transactions.

• Can I manage multiple projects or SKUs through the platform?

  Yes. The CoPack Connect dashboard allows you to manage and track multiple Requests for Quotes (RFQs) or projects simultaneously, making it convenient for teams handling several products or development stages.

• How does CoPack Connect’s AI differ from traditional directories or online searches?

  Unlike standard directories or general online searches, CoPack Connect’s AI utilizes structured inputs and a curated network of manufacturers to provide matches that meet your technical, regulatory, and timeline requirements. This approach ensures more accurate and relevant connections.

• How are manufacturers vetted on CoPack Connect?

  Manufacturers listed on CoPack Connect undergo a vetting process that includes a review of their capabilities, certifications, and performance history. You can view detailed profiles, including case studies and facility information, to assess suitability before initiating contact.

• What are the costs associated with using CoPack Connect?

  For brands, submitting projects and receiving manufacturer matches through CoPack Connect is currently free. Manufacturers, however, can choose from various Visibility Plans to enhance their exposure on the platform. copackconnect.com/visibility-plans

• Can I update my project brief after submission?

  Yes. You can log into your dashboard at any time to revise details in your submitted brief. Please note that updating your information may refresh your manufacturer matches based on the new inputs.

• What types of products can I find manufacturers for on CoPack Connect?

  • Snacks and confectionery
  • Beverages
  • Dietary supplements
  • Personal care items
  • Pet products
  • And more

  If you’re uncertain whether your product fits within the platform’s scope, feel free to submit a brief, and the system will guide you accordingly.

• Who should I contact for technical support or assistance?

  If you need help or have questions, you can reach out to the CoPack Connect support team directly through the platform or by emailing support@copackconnect.com.